Theatre Information

Contact

Byrd Theatre 2908 W Cary Street Richmond VA 23221-3515

Showtimes Line

(804)353-9911 To avoid confusion, the phone message always has the current week (Friday-Thursday) only.  If you want to know what is starting Friday before midnight on Thursday; byrdtheatre.com is the only place to find out!

Box Office

Our theatre box office always opens 1/2 hour before each show.  Regular shows tickets are $4 This includes Family Classics (Bear in mind that we do not show previews, so arrive early!) Everyone, regardless of age, must have a ticket.

Once you have a ticket for a show, you will not be admitted until we have started seating for that show, which will be after we have finished clearing the crowd from the prior show. Unfortunately we do not have space inside for people to wait without impeding fire egress, so you will be required to wait outside regardless of weather conditions.

We do now offer online sales for most of our regular and repertory screenings. If online sales are available for a particular show, there will be a ticket icon with “Buy Online” on the show in the home page listing.  There is a $1 per transaction fee for purchasing online. Bear in mind that with 1100 seats, we rarely sell out and even with your online ticket, you must wait outside till we are admitting for the show you are attending. You must either print the tickets sent to your email or have them available on your mobile device to show when you enter…we cannot validate them any other way. We do not sell online tickets for shows that we are not producing….outside and rental shows handle their own ticketing. There is no point in calling to ask about purchasing tickets for shows that do not have a “purchase online” button. If there is no option, then you cannot buy advance tickets at that time.

Advance tickets for special events are generally not sold at theatre: they frequently are available at Bygones, Chop Suey Books, or from sponsoring organizations. (Check our event listings for specifics about a particular event or show.) We now accept Visa, MasterCard, American Express & Discover  in addition to cash at our box office and concession stand.

Theatre Phone

(804) 358-3056 Be prepared to leave a message; it is unlikely you will get anyone at this number at any time. Note: Messages left at this number requesting schedule information will NOT be returned.

Accessibility

It is possible to roll a wheelchair directly in the front doors of the Byrd and into the auditorium…there are no stairs on the ground level and there is a level platform with companion seats in the center rear that may be entered or exited from either of the main aisles. There is also an accessible restroom located on the west side of the lobby next to the mens restroom entrance.

Email

byrdtheatre1@comcast.net  Manager’s Note: If you want to contact us about rentals, lost items, screen advertising or other pressing issues, you will get much faster response by emailing rather than leaving a phone message. Emails come directly to my cell phone and I will contact you as soon as possible.

Parking

There is plenty of parking in Carytown. The three-hour weekday limit, currently being actively enforced, on most of Cary itself ends at 6pm, so if you grab a space by 4, you’re good for dinner, a movie, and dessert or more afterwards! There also is street parking with no time limit on many of the side streets off Cary. There are also two dual-level parking decks in Carytown, one of which is directly behind the Byrd off Colonial Ave…these have a posted 3-hour limit which is now enforced Monday-Friday from 8am-6pm.

Our patrons may also park in the surface lot behind the stores in the block right before ours (west of the Byrd) You may park in this lot till 1am most nights and till 4am weekends. NONE of these parking areas belong to the Byrd, so we have no control over changes in policies. You MAY NOT park in the private lot alongside of Citizen Burger Bar or the one in front of Sen Organic across the street from the Byrd. Also note there is a passenger loading zone immediately in front of the theatre that is “no parking” whenever we are open, allowing you to drop off your family and friends safely before parking your car.

Schedule

The information on this website is the most up-to-date information on Byrd shows available. We provide information to other movie websites, but when mistakes are made, it’s all but impossible to fix in a timely fashion. Second-run films have to be booked as they are available, so, other than our planned special events and repertory screenings, it isn’t possible to know what we will play several weeks in advance. Rarely do we know before Tuesday what will start Friday and the schule for the upcoming week will be on the website late Tuesday night/aarly Wednesday morning. The film distributors have absolute control over when a film is “second-run”, so just because something is no longer showing elsewhere in town doesn’t mean it’s available to us. When several movies are available at the same time we must make the best choice we can, which sometimes means deciding that something we would have liked to have shown will not show at the Byrd. There is no point emailing or leaving a message asking for information on our schedule (this includes asking whether or not a particular film will be shown at the Byrd) : if it isn’t here, it hasn’t been confirmed. To avoid confusion, the phone message always has the current week (Friday-Thursday) only. If you want to know what is starting Friday before Thursday at midnight; byrdtheatre.com is the only place to find out! ALWAYS CHECK the schedule for the night you want to attend: because of special events, a movie may not show every day! Also be sure to go directly to byrdtheatre.com…Googling “Byrd Theatre” DOES NOT bring you to our website…it takes you to Google Showtimes.

Gift Cards

We now offer Gift Cards for the Byrd. These may be used for purchase of tickets and concession items at the theater. Unlike the previous Gift Tickets, their value does not expire. Gift Cards may be purchased for any value from $10 up. They are sold whenever we are open at the Byrd until both boxoffice and concessions are closed for the night.
You may also buy them online below to have them mailed anywhere in the continental US.
Click on card below to purchase gift cards online:

MoviePass

We do NOT have an agreement with MoviePass. We have never been contacted by them. We never agreed to participate in their program. We did not give them permission to put our name on their website. We aren’t really in a position to refuse their card since it basically is a MasterCard, but we cannot help you with any issues you have with their app or any problems you have getting your card accepted for a show. Also it will NOT be accepted for special events that are originated by organizations outside of the Byrd, such as The French Film Festival or The Richmond International Film Festival, since they handle their own ticket sales. Any issues you have with your card or the app are issues between you and MoviePass. Once a ticket is purchased for a show via MoviePass, it cannot be refunded by us. UPDATE-MoviePass is clearly having issues and has decided to limit the number of screenings they are making available each day….again, these choices are being made by MoviePass….we have no control over which screenings they decide to offer and cannot help you if the show you want to come to is not present on their app.